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yak
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Contributor III
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I am getting the "POP server rejected the password for user......Please re-enter your password" at 11am this morning. Entering my password does not help ( my user name is correct... it does not have "cox.net" after it). Today i was able to send mail but not receive.
I don't want to irritate the Cox Forum Moderators by posting this same problem over and over. They have responded to a previous question by saying that work is being done today.
Could Cox create a "blog" or "current troubles" website where we could quickly see if we are alone with our problem and need to call for a visit from a Cox Technician? We could click on a button at that page to say where we are and what problem we are experiencing. Right now, this is the only place we can come. The Cox support at Tier 2 and 2.5 is usually excellent but the hold time to get there is 25 minutes at a minimum. This forum saves us that time on the phone.
I was able to clear the problem today by clicking on the GET MAIL button on my email page. My total downtime for email was less than 30 minutes. But that Get Mail solution doesn't always work.
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