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PGH

New Contributor

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4 Messages

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Data Usage Meter problem

Like others in the past my Data Usage Meter has now been down for over a week.  I chatted with a rep(Jack L.) on Monday who said he would put in a work ticket and to check back in 24 hours but it is still down.  How should I proceed?

Phil

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ChrisL

Former Moderator

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Last I heard there were still ongoing issues being worked on that are probably a little more difficult than what can be resolved in 24 hours.

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PGH

New Contributor

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4 Messages

Almost 2 weeks now and still no access to the meter.  Haven't heard anything about the work ticket.  Any way to follow up on this?

Thanks

Phil

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ChrisL

Former Moderator

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7.1K Messages

I just checked in with that group and am told the issue is still being worked on.  

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PGH

New Contributor

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Thanks ChrisL,  I appreciate the reply.  I'll check back again in a few days.

Phil

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PGH

New Contributor

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Data Usage Meter working again.

Thanks for the responses.

Phil

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