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New Contributor
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COX TV Connect
Hi,
I am just setting up Contour and getting both on Android Phone (TV Connect) and iPad (Contour) the following error code when signing in: 160. Is there a known quick solution to this? Did I forget a step in the setup?
Health_Edge
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Valued Contributor III
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I don't see that error code mentioned anywhere, though I do see other people asking about it.
http://www.cox.com/residential/support/internet/article.cox?articleId=1f9412e0-df15-11e0-dee8-000000000000#ErrorCode
The two main things you want to check is you have a Cox IP. See here to check. Also, make sure your signing in with your primary username and password. Thats the one you use to view/pay your bill.
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