Cox is surprisingly careless about customers. Premier League to be watched via Direct tv

the worst cable experience. nothing else comes close even cable circa 1990's! the sole reason i even considered COX for internet and cable was to watch English and Spanish football games through ESPN, Foxsports, BeinSport and NBC sports. i a week's time i was able to watch One of those channels and catch not a single game. tech support was as helpless as i was. a technician was due to visit and attempt to fix the problem but never called whilst i waited 2 hours. even more surprising was that neither telephone employees nor Sean a supposed "solution" specialist at the "solutions" store at 205 N 80th Street cared that my experience was so bad i wanted to cancel service. canceling service was the easiest process in the whole mess. no one seemed to care to keep my business and all i heard was "i understand unfortunately we cannot do anything for several days until a technician visits in several days."
in the past, Xfinity rushed someone over and had a rebate ready to go. Direct tv pretty much is willing to price match. Cox, sat around apologizing. i lost an entire day troubleshooting and calling 4 different people who could only think of re-booting the darn box, which fixed nothing. now i got rid of cable to avoid an $80 bill that would be a waste and i'm sternly considering canceling internet to no longer pay Cox for any service. i visited a local dining establishment to try and watch a bit of the channels i thought i paid for and they too had cancelled Cox and signed up with satellite. seems Cox has a lot of bugs to fix within their Omaha network and personnel. expect this complaint to be submitted to local papers and blogs.