zt340's profile

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Cox high speed internet premier cost increase

Why did this charge increase by 1.00 this month? I didn't receive any additional service for this charge!

Valued Contributor III

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4.2K Messages

You will need to call up billing and talk to them about that. This forum is for technical discussion only.

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Hi zt340,

We're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or the four digit Cox PIN, and the issue.

Valued Contributor III

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2.8K Messages

Health Edge said:

You will need to call up billing and talk to them about that. This forum is for technical discussion only.

I find humor in the fact that nobody complained when HSI speeds were doubled with no price increase a couple of months ago, but now rates go up by a buck and the complaints start. Humorous...

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