Cox Communications not supported by Fox News 2 Go Service?

Dave,

Thanks for reaching out. We're happy to help but I need a few details from you if you don't mind.

Are you attempting to access Fox News via a computer at home or remotely (like in your office or via WIFI)? The Cox TV Connect app can only be used to stream live cable programming while you are connected to the Cox network from your home.

Is Fox News a part of your regular Cox video subscription?

I'm sure you probably already checked out the restrictions here http://bit.ly/13C7uXX but I just to make sure you meet all the qualifations.

Are you getting any error codes?

Please let me know.

Dina,

Thanks for replying. To clarify:

Fox News and Fox Business are part of my cable package.

Yes, I'm trying to access  http://watch.foxnews.com/#  from my home computer. You can choose the live channel you want to watch. There is a Sign In Button, which asks for your cable provider login. It's a very large list of cable and satellite providers. Cox is not listed as a supported provider.

As large as Cox is, I don't understand why it's not there. There are no errors here, it's just a simple case of adding Cox as a provider. This may be an issue of negotiation between companies, that's what I'm trying to find out; Will Cox be added to the list?

Hi Dave,

FoxNews via TV Online is available in some markets at this time however it appears from the link you provided not in yours. You are right in noting we must obtain rights from the broadcaster and these negotiations differ from state to state.

This process is a lengthy one and we are not provided an ETA for addition until negoations are completed.

I can submit a request for the addition of this feature in your area however in order to do so, I must verify your Cox subscription. Please email my team with your complete account address, full name and a short description of your request.

Hello Dina,

 Sorry I did not reply back sooner. Which address do I need to send this request to, and how do I reference this thread with your replies?

Thank you,

Dave