New Contributor
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1 Message
Copy Protection Never?
For some odd reason, a couple of my cable card channels are being flagged CGMS protection-copynever which means I cannot record them using SiliconDust HDHomerun and Cox cable box with Windows media Center. Those channels were working fine up until a day or two ago. Other channels are fine. I contacted SiliconDust, and they showed me how to view the cable card info, and that that particular "copy never" is coming from the cable provider.
Please fix asap! i am missing some of the shows I love and am paying for!
Thanks.
Becky
Moderator
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4.3K Messages
10 years ago
What are the channel names and channel numbers that are flagged as "copy never"? I can check with our video engineers to find out if anything changed recently.
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japtor
New Contributor
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3 Messages
10 years ago
I'm in Orange County, CA and got the same thing recently as well, wreaking a little havoc on my setup (particularly since I use an extender, copy never shows don't work on that even for live viewing). The main culprit for me seems to be NBC, channel 1004. I've seen the error with a few others recently like TNT (1018) and Cartoon Network (1071) but I think they're ok now, but of the stuff I've seen (or had set up for recording at least) it's still NBC that's giving the problem.
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japtor
New Contributor
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3 Messages
10 years ago
Still having the problem, seem to have it narrowed down to both NBC/NBCHD, channels 4 and 1004.
For comparison, through HDHR's web interface, here's what a working channel shows up like (CBS in this case):
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rebeccaanthony
New Contributor III
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26 Messages
10 years ago
UPDATE YOUR HDHR SOFTWARE and it will upgrade your firmware and remove CGMS protection the CGMS is from the signal producer not COX the new firmware removes the CGMS and only looks at CCI
Release 20150406:
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japtor
New Contributor
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3 Messages
10 years ago
Thank you! Didn't realize there was a new firmware out that addressed this, I haven't tried it yet but it looks like it'll do the trick.
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