Contour: Flash compatibility issue

I don't use contour often. In fact I may have used it only once a few months ago, but now I'm unable to use it at all.

When I go the website it seems to not be able to detect my flash player, and states I need update to the latest version.

Per Adobe's site I have Flash Player 26.0.0.137 (the latest version)

I'm using Chrome on a Win 10 pc, so flash player is automatically updated and enabled. None the less I verified this in the settings: "Allow flash player" is on, "Ask first" is off, and I even added https://watchtv.cox.com to the "Allow" list.

I also tried using Microsoft Edge and got the same exact error.

I have no issues using either browser on YouTube, Hulu, Netflix, and various other streaming websites. I don't have any add blockers enabled.

Anyone have any suggestions I haven't tried yet?