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Consistent Wireless Internet Drops
Internet consistently drops from a stable position to 0 US/DS for about 1-2 seconds. Making it impossible to use anything that requires a stable connection. Not using Ethernet since modem is in an almost impossible to reach spot from last technician that came in. Upgrading to Dual Band modem is what made the problem occur. Problem began about 4 weeks ago, factory reset on PC didn't solve the issue, not correlated to High Disk Usage (mine stays at around 4%) and it is not a location issue, as the internet worked fine pre-dual band.
http://imgur.com/i9EAgcF
Tecknowhelp
Valued Contributor II
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What was the model of your old gateway and what is the new one? Also have the wireless settings been changed from default? If so, how?
Can you explain in more detail the connection problem? For instance, do you notice if your wireless signal strength decreases when your speed drops? Does it effect all wireless devices? Is it any worse/better in different places?
IMO troubleshooting the problem is going to be more difficult without testing a wired connection. Fixing and tweaking wireless issues can get tricky and if the problem happens on wired too, you know it's nothing to do with the wireless connection. Could you get long enough Ethernet to run from the gateway to a laptop to test with?
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