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Connected to router but no Internet Connection
All my devices connect to my wireless router okay with the exception of one laptop. It shows I am connected to the router but not connected to the internet. When I troubleshoot the connection I get a message “windows can't communicate with the device or resource (Primary DNS server). When I connect the laptop directly with the router using an ethernet cable I have access to the internet. Only on wifi does the problem exist.
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MichaelJ
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Health_Edge
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What model router do you have? I would first see if it has a guest network ability, and see if the one laptop can connect to it. That would rule out alot.
Next I would check to see if you have any conflicting wireless clients. They would as icons in the taskbar along the bottom right. Some examples are the dell wireless utility and the HP smart connect client. If you do have one, you either need to disable it, or use it instead to make the connection.
Last, might want to check the properties of your wireless network adapter. Start > Control Panel > Network and Sharing > Change adapter settings > Right click Wireless Network, left click on properties. Then double click on Internet Protocol Version 4 and make sure DNS is set to DHCP.
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