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ClearQAM channel for CW in Gainesville, FL
Can someone tell me what the channel is for receiving CW via ClearQAM in Gainesville, FL is? I've searched on the internet and the only place that has a possibility said it should be at 5-1 via qam256 and that doesn't work. I've also looked at all the clear channels the tuner found via a scan and it didn't show up but I've had to add at least two other channels manually. The notes on the channel lineup page seem to indicate it should be available.
KipK
Valued Contributor II
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606 Messages
12 years ago
Hmm. I'm not sure my chart here is accurate, comparing to the lineup page. It lists WCJB as QAM 108.2, but also lists WCJB as an ABC station, where it lists it as the CW affiliate on the lineup page.
However, you should be aware that without an active video service subscription, any TV channels you receive are purely accidental and not officially supported.
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snarler
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5 Messages
12 years ago
CW is associated with WCJB which is an ABC station, but the CW is it's own station. In the various lineups I've seen, it's usually referred to as WCJBDT2 like the other networks have associated stations like Create is associated with WUFT and carries a number with it like WUFTDT2 or WUFTDT3 (can't remember which off the top of my head.) You're right that the ABC station which is WCJBDT is at 108.2, but this would be a different network.
Not sure what your second comment is in reference to...the non-technical person I'm helping with this has a subscription...they just desire all the various local channels on another TV which is QAM ready and like various shows on CW.
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Trikein
Contributor III
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806 Messages
12 years ago
QAM frequencies frequently change, because channels change and because Cox will sometimes move channels around because of a problem on a certain freq. You should re-scan every 3 months or so for best effect. Also, here is a link you might find useful. Not sure how up to date it is. Note the difference between Cox Cable and Digital Antenna field along top.
::Edit:: From the sounds of it, I think its possible your actually getting a OTA feed and the coaxial you connected to isn't Cox cable? Is that possible?
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KipK
Valued Contributor II
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606 Messages
12 years ago
Ah, I wasn't sure if it was for your account or not. Just throwing it out there in general. Anyway, our support for clear-QAM is somewhat limited. To be completely honest, I've had a heck of a time trying to use an OnAir GT (even before the company went belly-up and stopped supporting the darn thing) and just don't bother anymore.
Here's the latest chart I could find, which was posted to our intranet in April 2012:
(Disclaimers: QAM Channels are subject to change without prior notification. Cox is not responsible for setting up or changing the settings in a customer QAM tuner. Channel data last updated 4/27/2012 and not intended for marketing purposes. All disclaimers attached to http://ww2.cox.com/residential/centralflorida/tv/channel-lineup.cox and http://media.cox.com/support/print_media/tv/cls/fla_ga/cl_gainesville.pdf apply.)
Gainesville
Lineup Ch QAM Ch Name
5 114.7 TV GUIDE
8 112.4 Jewelry TV
15 112.5 Cox Local Previews
21 113.5 Leased Access / ShopNBC
80 112.6 C-SPAN
81 112.7 C-SPAN2
82 93.52 C-SPAN3
113 114.10 WUFT/PBS Create Gainesville
114 114.11 WUFT/PBS World / FLKN Gainesville
115 114.12 WNBW/Me-TV Gainesville
1002 78.1 WESH/NBC HD Orlando
1003 107.102 WUFT/PBS HD Gainesville
1004 108.1 WGFL/CBS HD Gainesville
1007 108.2 WCJB/ABC HD Gainesville
1009 110.1 WNBW/NBC HD Gainesville
1013 107.103 WOGX/FOX HD Ocala
1014 99.2 WGN HD
University of Florida
Lineup Ch QAM Ch Name
5 114.7 TV GUIDE
21 113.5 Leased Access / ShopNBC
80 112.6 C-SPAN
81 112.7 C-SPAN2
82 93.52 C-SPAN3
113 114.10 WUFT/PBS Create Gainesville
114 114.11 WUFT/PBS World / FLKN Gainesville
115 114.12 WNBW/Me-TV Gainesville
1002 78.1 WESH/NBC HD Orlando
1003 107.102 WUFT/PBS HD Gainesville
1004 108.1 WGFL/CBS HD Gainesville
1007 108.2 WCJB/ABC HD Gainesville
1009 110.1 WNBW/NBC HD Gainesville
1013 107.103 WOGX/FOX HD Ocala
1014 99.2 WGN HD
Ocala
Lineup Ch QAM Ch Name
15 112.4 Cox Local Previews
16 112.5 Cox Cable 16
20 113.7 TV Guide
21 113.5 Leased Access / ShopNBC
80 112.6 C-SPAN
81 112.7 C-SPAN2
82 93.52 C-SPAN3
113 114.10 WUFT/PBS Create Gainesville
114 114.11 WUFT/PBS World / FLKN Gainesville
115 114.9 WKCF/This TV Orlando
116 112.2 WKCF/Estrella Orlando
117 101.5 WESH/Me-TV Orlando
1002 110.2 WESH/NBC HD Orlando
1003 78.1 WCJB/ABC HD Gainesville
1004 78.2 WVEN/Univision HD Daytona Bch.
1005 107.1 WUFT/PBS HD Gainesville
1006 108.2 WKMG/CBS HD Orlando
1007 110.1 WKCF/CW HD Orlando
1009 108.1 WFTV/ABC HD Orlando
1011 71.2 WRBW/My Network TV HD Orlando
1013 107.2 WOGX/FOX HD Ocala
1014 99.2 WGN HD
1018 71.1 WRDQ/IND HD Orlando
Not sure how helpful that will be, but that's all we have posted.
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Trikein
Contributor III
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806 Messages
12 years ago
Thanks, going forward, what is the best way to obtain this info? I have seen the question come up before for different markets. Thanks
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KipK
Valued Contributor II
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606 Messages
12 years ago
Really, everything should come up on an auto-scan. These charts are used by video tech support agents as a backup to that. They're basically only referenced on demand, when someone has a specific problem.
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snarler
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5 Messages
12 years ago
BTW, I too wish to express thanks Kip for attempting to solve my mother-in-law's problem.
The listing you posted is pretty accurate...I couldn't get WGN to come in, but then again I wasn't expecting too since it isn't a local broadcast network. Which kinda leads me to my next question, so what does a customer do from here if they can't receive the CW channel? It sure seems like the local CW should be considered a local broadcast network, the channel in the channel lineup has a ^ next to it like the others do, and that leads to the footnote...
^ An HDTV set and an HD receiver or CableCARD rental required. Clear QAM HDTV sets will receive local HD broadcast channels without equipment rental.
I've spoken with other customers I know in this area that use ClearQAM and they all also indicate none of their equipment (all different types of tuners) brings it up on a scan, so I'm certain it's not an equipment on the customer's end problem.
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snarler
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5 Messages
12 years ago
Oh and Trikein, I tried replying to your post just now but the reply page won't load. Odd. Yeah, that link is the one I used when I mentioned in my original post lol. It says 5-1 for CW but that doesn't seem to work. And several people I know have scanned recently using different makes and models of tuners and no one can pick up CW. And yeah, I'm 100% sure this is Cox Cable connected to her tuner, not an OTA antenna. Thanks though!
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Trikein
Contributor III
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806 Messages
12 years ago
Is it that on 5.1 there is nothing? Or 5.1 isn't CW? Is it maybe WUFTDT instead? I wonder if its possible they are re-broadcasting the wrong signal, but thats a stretch. It could just be in your local area they don't broadcast CW because of some technical issue on the line. The kind of thing they can't fix. Thats why the QAM isn't officially supported because it isn't promised service. Its best try. Thats why they don't mention it in the service advertisements.
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snarler
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5 Messages
12 years ago
Sorry I wasn't clear. 5.1 doesn't produce anything at all, either with qam256 which Silicondust said, or qam64 which I tried for grins. I completely disagree with your statement that QAM isn't officially supported and isn't promised service though since they specifically call it out in their channel lineups...
^ An HDTV set and an HD receiver or CableCARD rental required. Clear QAM HDTV sets will receive local HD broadcast channels without equipment rental.
...and in their terms and conditions...
A digital or HD receiver is not required to tune local HD channels with clear QAM HDTV sets.
From a customer point of view, they don't mention it in advertisements because, as a business, they would prefer you rent their equipment. I'm also disappointed they don't publish up-to-date lists like the one Kip has access to. Again, from a customer point of view, it would seem that someone somewhere has to set and/or change these channel assignments, and one would expect them to have that data available in a format that can be queried repeatably (i.e. a database or whatever since everything is computerized and they would need it to troubleshoot, etc.)
The feeling (shared by many customers) is that the cable industry intentionally makes alternatives like ClearQAM and CableCards as difficult as possible for people to implement just so they give up in frustration and pay the equipment rental fees. Case in point, this same mother-in-law recently changed her main TV from Cox equipment to a TiVo. She got a CableCard and called up to get it activated and everything worked except for about four or five channels. She and I spoke to no less than 10 different Cox cable representatives (one being a subcontractor who came to the house without the replacement CableCards they were supposed to bring, and was utterly cluess and useless) without success in clearing up her problem. Changing CableCards yielded the exact same problem, as did changing the TiVo to another cable jack in the house. After puttering around on the internet looking for advice, I finally called up and specifically asked if she needed a Tuning Adapter and a Cox employee admitted she did. Once we went in and got that, everything worked (although for the record, while activating *that*, the employee indicated according to her records, we shouldn't need the TA for the channels that were having problems, but she did whatever she needed to do to authorize it and it all started working.)
I have a big problem with a company who had 10 chances to have an employee say "I see you are using a CableCard, do you also have the tuning adapter that is needed with it?" and fail. *Especially* the two that handed her the CableCard when she went in to get the original and then later the replacement. The only reason she is now enjoying her shows is because I happened to stumble across another customer who had the same problem with the same obscure error message and knew what it meant. I would *almost* excuse the employees if they truly believed she didn't need one due to the incorrect channel information, but the one that finally solved the problem indicated that even if we didn't need a TA now, since they are moving more and more channels to it, everyone who has a CableCard should get one since they might need it a short time in the future.
Sorry for getting off-topic...
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