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New Contributor
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Can't log-in to Cox Online
Hi! My husband and I have both tried logging into our Cox account online, with no luck both at work and at home and on our cellphones. The home page loads fine, then we go to the log-in drop down and the entire screen goes blank/white. After that screen goes white, we can't even load the cox.com home page. We are in VA if that helps..
Thanks for your help!
CourtM
New Contributor
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In addition if I use the App I get this error: Server is unavailable. Please try again later and if problem persists, please refer to Mobile Connect "Support & Care" feature <err code 1100>
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Allan
Moderator
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Hello CourtM,
This sounds like there may be an issue with the login information for the account. Please send us an email with your full address, cox pin, and the login that you are trying to use to cox.help@cox.com so we can research and help resolve this issue for you.
Thanks,
Allan - Cox Support Forums Moderator.
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