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New Contributor
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Can not connect to CoxWiFi
I have Internet Preferred service and am supposed to have access to CoxWiFi but it came back with error invalid user id when I entered my credentials. Is there some sort of hotspot activation process I need to go through?
Tecknowhelp
Valued Contributor II
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The username you type in should include the entire email address including @cox.net.
Also, make sure you can sign into webmail.cox.net or view/pay Bill with that same username(minus @cox.net) and password.
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Becky
+2 more
Moderator
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To clarify, are you trying to access your in-home WiFi network, or are you trying to log into a CoxWiFi hotspot outside of your home?
http://www.cox.com/aboutus/our-story/our-services/wifi-hotspot-map.cox
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