New Contributor
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5 Messages
CableCard and Media Center
We have a computer hooked up to our TV that runs Media Center. We got the message that we have to either use the mini boxes so we looked into the Cable Card. We removed the two TV tuners that are in the computer, got the Cable Card and a Ceton 510001DCT04IN InfiniTV 4 TV Tuner. We are now trying to get it to work. Has anyone had any luck with a similar setup? The people at the solutions store were not helpful. I just kept getting "you don't have TiVo service" from them when I went to get the Cable Card.
StephanieA
Former Moderator
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1.9K Messages
10 years ago
I'm not seeing the activation work order as complete. Do you have the tuning adapter and cable card already and is it installed? I can complete it for you if needed.
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gorbash
New Contributor
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5 Messages
10 years ago
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StephanieA
Former Moderator
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1.9K Messages
10 years ago
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gorbash
New Contributor
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5 Messages
10 years ago
It is still blinking.
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StephanieA
Former Moderator
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1.9K Messages
10 years ago
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gorbash
New Contributor
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5 Messages
10 years ago
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gorbash
New Contributor
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5 Messages
10 years ago
Any news? The card makes more progress but still hall ant find a signal n
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Becky
Moderator
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4.3K Messages
10 years ago
I'm checking on the ticket that Stephanie submitted and will update you shortly. I'm so sorry for all the frustration this has caused!
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Becky
Moderator
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4.3K Messages
10 years ago
The video team has identified an issue with the Tuning Adapter that we're not able to resolve remotely. I'd like to have a technician come out to swap the Tuning Adapter and activate the CableCARD for you. The other option would be to swap the Tuning Adapter at a Cox Solutions Store. Which would you prefer? I'm happy to schedule an appointment for you. Just email my team at Cox.Help@cox.com and include your full name, address, and a link to this page. We'll get this taken care of for you!
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