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New Contributor
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Cable program guide off one hour
The guide on my cable seems to have shifted one hour this morning for daylight savings time going off. BUT AZ DOES NOT DO DST SO EVERYTHING IS SKEWED HOUR. Is there a local box fix or do I just need to wait for a central office tech to wake up and change a setting?
Thx,
Duane
ColleenD
+2 more
Moderator
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Due to the fact that Arizona does not observe Daylight Savings Time programming for the whole area will shift an hour earlier.
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e-mail_delay
New Contributor
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my guide has been off an hour for 2 days now, obviously cox tech support is not on top if this issue, i use dvr a lot so until i noticed i was recording things i didn't want to watch, moderator colleen's answer made no sense
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fixit
New Contributor
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That's right, so fix it. the DVR is recording the time slot but the incorrect show. It needs fixed.
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fixit
New Contributor
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So, fix it !!!! We know why, but that doesn't answer the problem !!
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ColleenD
+2 more
Moderator
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I was looking a little further in to this and it seems that some DVR's did not pull in the updated guide. Power cycling the box for about 2 minutes should do the trick to get it fixed. Please give this a try and let me know what happens.
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fixit
New Contributor
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If anyone knows how to realign the 1 hour DVR discrepancy in Arizona due to the time zone change across the rest of the U.S., please post the directions. Cox doesn't seem to understand the problem.
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StephanieA
Former Moderator
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The guide was updated a few nights ago. If you are not getting the correct programming, I suggest power cycling it. Let me know if this helps.
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