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New Contributor
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Blinking green Upstream light
Hi folks -
Is it ok that my modem's Upstream light is constantly blinking? The manual says "The unit is scanning for an upstream channel."
Allan
Moderator
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Hello USP45,
That does sound rather odd. Are you currently experiencing any issues with the internet service?
Allan - Cox Support Forums Moderator
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USP45
New Contributor
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Well I'm a new customer so I'm not entirely sure what to expect!
1. Sometimes on WiFi we'll get disconnected while in the middle of something but I'm still shaking out the router and WiFi extender so willing to play around some more.
2. Download speeds aren't near max of our plan (according to speedtest) but it's no slouch either (30mbps down on the 50 plan).
I'm not sure if the upstream channel indicator might be related to either of the above...
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ChrisL
Former Moderator
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Health_Edge
+5 more
Valued Contributor III
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What model modem do you have? I also agree that doesn't sound right.
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USP45
New Contributor
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USP45
New Contributor
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As a follow-up: the light has now stopped blinking (without me needing to take any further action). And I'm currently getting 41/17Mbps. Guess I'll just keep an eye on things.
Thanks all!
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USP45
New Contributor
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And it's back on again haha.
This might be a coincidence but the light came blinking back on after I enabled a Guest network in the router/modem just FYI. (The reason I think it might be just coincidence is that I've turned the Guest network back off and no change in the blinking light.)
Will try full reset of everything to see if that makes any difference.
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