New Contributor II
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12 Messages
Billing
It looks like I can only choose TV, Internet, or Phone forums. There is not one for Billing and I want to post a reply to some questions in the Billing Dept. I signed in numerous times and fill in the state and city but your stupid website re-directs me back to the "select a location" which you have very stupid instructions that does not make sense. I am very disappointed in Cox how they are charging and deceiving me about the charges. You are raising the prices every three months and I can hardly wait for my contract to end. I am looking forward to a different provider that I know has better services. If the phone, internet, and TV goes out, how am I suppose to reach Cox? You can't, impossible! But with another competitive, reliable, and dependable provider that I know, you can. Cox have the worst customer service and no price lock guarantees.
CraigRy
New Contributor III
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13 Messages
12 years ago
Satisfied cox customer for 20 years plus. Phone customer for 10 years. I have had maybe 2 phone outages ever. When the phone goes out then use a cell phone or go to a neighbors..
As far as your web browser issues - clear your cache and cookies. It works just fine.
also my pricing has gone up very little over last 5 years in current location...
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ChrisL
Former Moderator
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7.1K Messages
12 years ago
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