Anastazia's profile

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Bill pay

Hi, I have tried several times to pay my bill online but when I click on bill pay to goes to a blank page. I have tried several different ways and still get a blank page, it won't reload or anything. Could you please help with this problem.

Thank you

Former Moderator

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980 Messages

Hi Anastazia,

We'd be happy to investigate this issue and address your concerns. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.

New Contributor

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2 Messages

Same issue here.  Cannot login and pay my bill.  Been a week now.

New Contributor

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2 Messages

there seems to be a problem paying online. please fix it

New Contributor

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2 Messages

same here can pay bill. please fix cox!!

Former Moderator

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7.1K Messages

If you're getting a white screen when you sign in that would indicate a problem with your individual account we need to investigate.  Email us at cox.help@cox.com for further assistance.  We will need to verify your account info as well as the username you're signing in with to fix.

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