darlizo's profile

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Banner duration

Ple ase explain how and where I can set the duration for the phone banner duration time on the TV.  I need more time to see who is calling.

The booklet I received says press menu button - what menu button where?

Scroll down and select Caller ID  -  what scroll button where?

Manage your features  -  Banner Duration:  Control how long the banner stays on the screen when you get a new call.  But How do I do this?

Suggested - www.cox.com/phonetools  here I am but I cannot find anything about banner display time or duration 

Where should I be looking???   Please help!!

Accepted Solution

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52 Messages

darlizo -- you should have a Menu or "Cox" button on your Cox cable box remote.  If so press that button, or you can press the right arrow to open the services menu.
Scroll down and select "Interactive Services."
Scroll down and select "Phone Tools."
Scroll down and select "TV Caller ID."
From here you can select your preferred Banner duration and location option.

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2 Messages

Thanks so much this was the correct answer.  I had no idea that I should be using the TV remote to address this phone issue!

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52 Messages

Glad to help.  Enjoy.

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