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23 Messages
ARRIS SURFboard SB6190 DOCSIS 3.0 Gigabit+ Cable Modem
Can I use this cable modem with Cox, and if so how can I have it programmed to do so?
ARRIS SURFboard SB6190 DOCSIS 3.0 Gigabit+ Cable Modem
I just want to maximize my system, I am a day trader and speed and latency matters
Accepted Solution
ChrisL
Former Moderator
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7.1K Messages
9 years ago
The 6190 should be just fine for most tiers of service. Visit http://www.cox.com/residential/support/internet/article.cox?articleId=b2ec95d0-7ef9-11df-5590-000000000000 for more information on modems approved by tier of service.
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Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
What tier/service do you have? That will work, but it's overkill for everything except ultimate. Also it has a known ICMP reject bug that might cause you problems. Unless you need the full 300Mbps down, I say go with the SB6183.
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BBS
New Contributor
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23 Messages
9 years ago
Cox High Speed Internet Premier
Would that be fine?
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Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
Any service will work with the SB6190, it's just you don't need that much modem for Premier. Your other posts showed a bad upstream problem. I would get that looked at first before buying a new modem. Last, you current modem is a DPQ3212, if you swap it for a SB6190, you phone will stop working. You would need to use a splitter and use both modems, further reducing your signal, which is a bad idea.
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BBS
New Contributor
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23 Messages
9 years ago
Does upstream mean coming INTO/BEFORE the modem. Never use the phone.
I appreciate your help
I just want to maximize my system, I am a day trader and speed and latency matters
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Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
It's not a physical location, but a certain kind of current going through the cable wire. I would just suggest a technician out to your house to check signal levels and then see your speeds. If still slow then look at new modems.
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BBS
New Contributor
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23 Messages
9 years ago
Thanks, Not really wanting to pay a Cox technician to come out. Appreciate the feedback
Billy
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Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
This seems odd to me. You are willing to buy a expensive modem that won't make a difference but you won't pay a person to actually fix the problem? If so, try looking at the wiring yourself and improve it? Also, it won't cost anything if the problem is in the house box or outside.
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BBS
New Contributor
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23 Messages
9 years ago
Thanks for your input!
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BBS
New Contributor
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23 Messages
9 years ago
Maybe u should get a job with Cox.
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