Steven_R's profile

New Contributor

 • 

10 Messages

Closed

Any known broadband issues in Sierra Vista, AZ area today (Feb. 03)?

I haven't been able to connect to the Internet or email all day today.  I tried the Windows troubleshooting, which recommended the usual, unplugging the modem for 10 seconds.  Didn't help, and it tells me I have an IP configuration issue.  Can't connect on my laptop or my Ipad.  Are there known problems today, and are they being worked on?

Former Moderator

 • 

7.1K Messages

I do see some indication of a downstream noise problem but you should still be able to get online as far as I can tell.  If an IP configuration issue was indicated I would try disconnecting and reconnecting power to the router and see if tha helps any.