New Contributor
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6 Messages
32mbps instead of 50mbps? New DOCSIS 3.0 Modem
Hello,
Aftering seeing that our internet speeds says up to 50mbps with DOCSIS 3.0, and noticing our modem is from 2004, I decided to upgrade it to a COX recommended SB6121 DOCSIS 3.0 modem. I was hoping I would see some increase in speeds, however I seem to only get 29-32mbps on speed tests. I should mention this is wired tests, directly to Modem, using gigabit ethernet adapter.
Any ideas?
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chris_c21
Contributor III
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625 Messages
Sounds like your config file needs to be updated, a mod should respond soon.
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jfaust
New Contributor
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6 Messages
ya, chat support came back up and they got it squared away for me. Can consider it resolved.
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