Email not working on android or thunderbird

Hi pizzaface,

Did they get moved to your deleted folder?

They are in my spam folder, not sure why this happened. Android there is no new email and thunderbird no new emails or spam folder. Why?

Everything was fine until the "upgrade"

Hi pizzaface,

Have you tried moving the emails back into the inbox? Also, try emailing yourself and see if the email goes through that way we can see if there is an issues with both sending and receiving emails.

Yes and when i do this the thunderbird app works and the android works. So how do i get the emails on the myemail.cox.net to stop sending every email to spam?

HELLO?????????????

@pizzaface,

Please check the spam filters/settings to see if anything was changed during the transition to the new platform. 

Thanks,

Allan - Cox Support Forums Moderator.