filter

4 Topics

spam filter settings missing in new webmail
the new webmail ** I never wanted or asked for churched up webmail. I have had to setup multiple filters to block spam that (after many years of none) has started to inundate my account. I have had to create filters to keep known good email addresses and other criteria. now emails that came in just fine are going to my SPAM folder. problems is I disabled ALL my filters and certain emails still end up in the SPAM folder. specifically xxxxxxxxxx@vzwpix.com (where x's are the phone number) marking them as "not spam" does nothing other than put them in my inbox. the old spam settings seem to have disappeared from settings.
Flinx 9 months ago Place Internet
1.9KViews
1like
41Comments
myemail inbox filter rules - Any Condition no longer working
Why is the myemail inbox filter rules for any condition not an option. Seems to only have the option for all conditions must be met. I have rules in place for more than 5 years that are no longer working that still show the option of any condition but stopped working on 4/20/2020. Does anyone now why or have a fix or suggestion. I used this to filter SPAM since COX doesn't do a very good job of it on their own.
johnson_jon 4 years ago Place Internet
504Views
0likes
2Comments
Cox system won't "let" techs schedule service call to remove old filter, so no docsis 3.1
Hi, I recently upgraded to a DOCSIS 3.1 modem and Gigablast and I have what is pretty clearly the textbook problem where an old analog filter on the line blocks channels below about 600MHz, preventing DOCSIS 3.1 from fully working and limiting my speeds to ~600mbps. I can log into the modem's built-in spectrum analyzer and see that I have great signal down to 600MHz, where it abruptly drops off. The modem status page indicates I am only connecting on 20 channels, and the remaining channels have a null signal level. The status light on my SB8200 which lights green for DOCSIS 3.0 or blue for DOCSIS 3.1 is lit green. Despite all this, when I call Cox support, their "system check" says my modem is working "perfectly" and supposedly "will not let" them create the service call for the tech to come remove the filter. This should be trivial to address but I can't get it addressed. Has anyone gotten a similar issue resolved? Is there a moderator here who could reach in and get this call scheduled for me?
tgies 5 years ago Place Internet
1.7KViews
0likes
3Comments
Inbox Filters Stop Working
I'm trying to make use of Inbox Filters on my enhanced email account. Cox support is terrible with regard to SPAM. I mean, the worst really. The support techs have zero knowledge. They keep trying to get me to switch on SPAMBLOCKER, which is not a thing in enhanced. It's like I have t spend 10 minutes convincing them that once an accout has migrated to enhanced, you can't login in to classic anymore. I do have Settings - Inbox - Spam Filter set - Delete SPAM, but all kinds of spam continues to come through. So, I'm using Settings - Inbox - Filters. Good idea, except that at some point, they just stop working. I d on't know if its some number of conditions or what, but they work for awhile, then stop. I've gotten rather sophisticated. I have a FROM filter, that uses "any condition" and a list of FROM conditions INCLUDE, that sends spam to a SPAM/FROM sub folder Same thing for a SUBJECT filter I even have an experimental one that tries to use ENVELOPE or HEADER CONTAINS, but I've never seen that one work. For awhile I get spam delivered to the sub folders as the filter catches them, then they just stop. Why?
paul_johnson 6 years ago Place Internet
4.6KViews
0likes
8Comments