LisaH
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Joined 7 years ago
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Re: SERVICE INTERRUPTION
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. I can certainly understand how frustrated you are especially if you have been having issues for such a long time. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator46Views0likes0CommentsRe: Blinking orange/white
Hi qwerty1. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator103Views0likes2CommentsRe: Why does my CONTOUR UPDATE daily?
Hi Updatetrouble. I completely understand your pain regarding the daily updating of the contour cable box. This is normal for it to update every day. You can certainly change the time that it updates so that it doesn't happen when you are watching it. That is what I had to do. The reason for the daily update is to ensure that all the information including any new programs or guide updates are done in a timely manner. I regret that this is frustrating. Thanks, Lisa, Cox Support Forums Moderator22Views0likes0CommentsRe: Email Transition - Lost Outlook Subfolders
Hi Patti_rose. Check out https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html?campcode=link-learnmore-FAQ-res-srch-email-move-to-yahoo as this should answer your questions. Thanks, Lisa, Cox Support Forums Moderator107Views0likes7CommentsRe: Internet hasn’t worked all day
Hi tkbulliard. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator26Views0likes0CommentsRe: Cox.net to Yahoo
Hi OzzieMike. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. If we can be of any help, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator81Views0likes0CommentsRe: Help! I already have had a Yahoo account for years.
If you are talking about your cox.net email account, please try to log into myemail.cox.net and see if the password works. If it has transitioned to yahoo, you will sign into yahoo.com and let me know the outcome. Thanks,52Views0likes0Comments