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I am having a problem with the volume and find the volume very low. Cox has replaced the Contour box twice with no improvement. Is there anyone having the same problem, and if so, how did you correct it? I can turn the Contour box off and use only my Amazon Fire, turn the volume down to 20, or lower, compared to 45 on the Contour being the same!
Go to your Contour Audio settings and change it from DOLBY DIGITAL 5.1 to STEREO. Problem should be resolved. For some reason, the Contour 2 boxes default to Dolby 5.1 which causes low volume.
Thanks! I did change both HDMI audio output to stereo and Digital audio output to stereo with very little change in volume.
Did you do what I requested above?
Yes I changed from Dolby Digital 5.1 to STEREO...
If you have BRAVIA Sync enabled, it may affect audio. BRAVIA Sync is Sony version of HDMI-CEC. HDMI-CEC can automatically control the audio and video of other compatible components. Since cable boxes aren't configured for HDMI-CEC, your TV may be using whatever audio format of your Apple TV.
This is a good guide to troubleshoot audio problems.
I'm sure you've checked all settings but there's also a link to reset your TV.
Thanks Bruce... appreciate it. I will check out the above link later and see what I can do.