Want to learn how to use the Support Forums?
Read the forum guidelines
I was asked to upgrade my contour 1 boxes to contour 2 and ever since all my HD channels are not clear? Cox technicians have been out twice already and still no resolution. They have switched out multiple Contour 2 boxes and still the picture is shadowy and not HD clear.
We have tried multiple TV settings across 4 TVs (including new Sony 4K TVs), and changed the Contour 2 boxes. Still having issues with the picture quality. We have had technicians come out twice and still no resolution. They say that the signal into the house is fine, just something wrong with the Contour 2 software that may need patching.