Forum Discussion
AGAR
New Contributor
Erica,
We have tried multiple TV settings across 4 TVs (including new Sony 4K TVs), and changed the Contour 2 boxes. Still having issues with the picture quality. We have had technicians come out twice and still no resolution. They say that the signal into the house is fine, just something wrong with the Contour 2 software that may need patching.
Becky
6 years agoModerator
Hi AGAR, a field escalation has been submitted on your behalf. Please let us know the result of the service call on Saturday! -Becky, Cox Support Forums Moderator