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This has been happening a lot lately. I press a button on the remote, I see the green remote light on the box, but the box doesn't do anything. Sometimes it just takes a while, sometimes it never responds. Sometimes it executes all the button presses I've made while waiting for it to respond.
Changing the batteries (or just wiggling them) seems to help sometimes, even when they are still pretty new, so this might be a remote issue.
Sometimes I get a message along the lines of "having trouble connecting to your receiver" along with an error code. It says to try again in a while and/or reboot the box. I want to take a picture of the error, but it disappears before I can grab my phone.
Is this a signal issue, remote issue, or problem with the box?
I was finally able to capture the error. I'm getting error RDK-03033. I Googled that and it seems I might need a MoCA filter. Is this something I can install myself? Seems pretty simple to me. There is a three way splitter where the drop comes into the house. One goes to the modem, one to a TV in the master, one to the DVR box in the family room. Just add the MoCA filter to the line that goes to the DVR.
I checked the splitter I have at POE. It says 5-1002MHz. That should block MoCA signals, right?