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My TV Caller ID has not working since 1/29/19. I've rebooted the STB and confirmed that the feature is enabled with the remote. This happened earlier this month (1/9/19) and was told by Cox Support that the issue is due to the deactivation of the TV caller ID in the Cleveland market due to inbound/outbound call issues. Is Cox having this issue again?
Not only in Cleveland......in RI too, no call history available for 3 weeks!
Sometimes disabling and re-enabling TV Caller ID fixes it. If disabling/re-enabling doesn't fix it, you could try combining it with another action.Disable for 5 minutesDisable for 1 hourDisable, turn off cable box, re-enableDisable, reboot cable box, re-enableI understand it sounds like BS but it's worked for me.
It is also not working in Southern California !
Caller ID is out in the Virginia Beach area also. Tried resetting the cable box, but it hasn't come back.