Read the forum guidelines
I have made several long distance calls, which are not being recorded in voice tools. This is the only record I have of these calls since they are not
listed on my bill. I have to log into the website and navigate to voice tools, which is a pain, since you blocked me from your new app just because I
dont have a mobile phone. The cox connect app worked just fine on my ipad, by the way.
All other outgoing and incoming calls are being logged, so I thought I was opted in? Why are certain calls outside of my area code not being recorded?
The + sign next to Call History just opens the list of calls and does not indicate that I am “opted in.”. I clicked it anyway, but not sure how this will fix things?