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I am getting an increasing number of these malicious calls that seem to high-jack my Cox Telephone service. I am subjected to a very loud harassing alarm sound throughout my house from my answering machine and my three hand sets. This must be an FCC violation. Please use the following URL to listen to the last one I recorded from my answering machine.
Please advise on how I can stop this.
If you are currently subscribed to selective call rejection, you can block that call from getting in.
Allan - Cox Support Forums Moderator
I have tried to do so by using the *60 #01# on my telephone dial pad but since the call ID is unknown that does not work. Were you able to listen to the .mp4 recording of the call that I posted the link to? It sounds like something more than just the annoying sound is going on with these calls.
Inland said:(What a moniker!)
In case anyone is curious; was testing the new forum late and had to think of a new username fast when the database reset. I am a huge WKUK fan and this happened to be playing in the background so..
Ahhh... now I understand WiderMouthOpen : >O
Sounds like your answering machine didn't see a disconnect signal and stayed off-hook. That screeching sounds like Cox's "howler". Leave a phone open and you'll hear the voice telling you to hang up, followed shortly be the howler.
Thank you, dward
Yes, I believe you are correct. It didn't dawn on me that these are the "Cox Howler" one gets if they leave their phone off hook. What I can't figure out is how an incoming call can cause this. I don't lift my phone off hook to initiate a call nor do I pick up to answer the call. Incoming calls normally disconnect after the calling party hangs up. Why would a robo or telemarketer caller do this? They're not going to sell anything by doing this. This is why I feel like these calls are initiated by some malicious caller(s) who manage to hack the COX system to simply harass. How can they make it as though I initiated the call or I left the receiver off hook? Or, is this simply a Cox telephone system technical malfunction? BTW, I was sleeping in this morning and got another one of these at 9:30 AM.
It sounds like your answering machine answered the call and was waiting for a response. Maybe if you increased the number of rings for it to answer it might happen less, most robocallers don't wait more than a few rings. Also, most answering machines have a setting to detect when the caller has hung up.