Why?
Why is it that I can not move my modem from one room to another for free? Why is it that in order for someone to come check to see if my modem is faulty or not (since according to them a modem lasts about 2 years before it's a trash can) without paying 75 *** dollars on? When I contact support and they say theres an issue, then contact later because the issue isn't fixed and the second one tells me there isn't a single issue on there side, what's the deal? Can I see what you see so I can make a proper assessment of my own and troubleshoot on my end? These problems didn't start until I upgraded 6 months ago. Tired of getting lag or disconnects due to inconsistencies. Speed tests are usually almost always not the truth, I can't get the real truth until I actually do something online.