Read the forum guidelines
I'm so tired of worrying about my data usage. I've been a customer since before Cox was Cox. I've raised 2 children and 2 grandchildren and never have I had to worry about data use. I use a hard wired desktop and my husband uses a desktop on wifi a few hours a day. We turned the wifi off of our phones and when the grandkids come over, they use their own internet because somehow I'm using 30 to 50 gigs a day doing nothing. I thought this was fixed last month when my use went back down to under 10 gigs a day but now it's happening again. Anyone else having the problem of being charged more gigs than they can possible use in a day?
i am having the same problem, i have 2 tvs and a security system in my house and all of a sudden i've been charged for going over my data cap 1000. mgb , over the last 20 years i've had internet in my house and never have to worry about a data cap. for the last two months. Cox is telling me that i am using too much of my data- but i don't get why. Anybody out there that can explain why of this?