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Your spam filter **!

I couldn't find one of the many posts I've seen about this that I could add to so am starting new. 

We all know this is bad & cox is using us #cheap labor to build it, but this just frosts me!

i placed an Amazon order last weekend. AMAZON! Who orders from Amazon coming up on Christmas?! 

Evey email I've received on the 3 items ordered...ack, has shipped, etc...EVERY email has gone into my spam folder. I have sent EVERY emails with full headers to "thisisnotspam" and today there was another...in my spam folder. 

But, when someone...NOT AMAZON wants me to "win an Amazon gift card..." THAT comes direct to my inbox.

I mark as "not spam" in my webmail besides sending to "this is not..." And still...ALL OF IT! Make this stop before Christmas!!! The filter is backwards!

and I pay cox how much every month for this inconvienece and frustration???

oh, and how much would it cost cox to allow their screens to enlarge to something readable on a tablet? 

Really superior service there. A leader in the industry. NOT!

  • Please check and make sure you do not have any filters turned on in the email settings. Also if possible can you please forward the emails that are showing up as spam to thisisnotspam@cox.net .

  • i have turned on NO filters. and i found out about the "thisisnotspam" thing by reading other posts. i am obviously not alone. 

    EVERY single amazon email i have gotten this season has gone there, and i mean MANY, including another one tonight. in spite of the fact that i flag it as NOT spam, transfer it into my inbox, download to my email client and THEN send it...with full headers ...and increasingly abusive language i'm afraid, to "thisisnotspam@cox.net." WHY can't this company get this spam filter under control??

    what does it take to make this stop?  should i turn it off till after christmas?  how do i do that?  is that safe? it does sometimes catch stuff that is obviously not good.

  • oh, and your 3rd party is not doing it's job again.  i got no notice that anyone had responded to this post. 

  • FWIW I have had no issues with the Cox SPAM filters since I implemented the suggestion by Dustin in this thread. I have received legitimate email(s) from Amazon just fine while filtering out the SPAM emails.

    Hope you find a solution to your issues...

  • thanks.  i've set up a couple & we'll see how it goes.