Read the forum guidelines
I have an iPhone 7 and am trying to access both TBS & USA using my Cox account. I have been able to do this fine with other stations like TNT & Oxygen, but when I login to the TBS app it says "You are not authorized to view this content. Please contact your payTV provider for further assistance". For USA it says, "Uh-oh. You need to add this channel". I have both channels on Contour and I watch them on my television all the time.
I've tried signing out and back in. I've tried rebooting my phone. I've tried to uninstall and reinstall the TBS & USA apps. None of these things work. Can anyone please help?
Away from home. I don't have any internet at home; these are the only two I have trouble with. The other apps are working fine, including the Contour App.
Yes, I tried the steps on Google Chrome on my Mac at work and it worked for both TBS & USA.
Then I tried to go to the apps on my iPhone again and still got the same errors; so I uninstalled them and reinstalled them and now they are working. :) Thank you so much!
Pretty sure you need to be behind a Cox IP for the sign in to work for those stations. See this page, and note all the channels marked "TV Go". Those are the ones you will be able to watch when not on a Cox network. Everything else you have to be behind a Cox IP. Maybe your work has Cox Business?