Hi Tomb993, the Contour 2 remote utilizes both RF (radio frequency) and IR (infrared). The content you have on the DVR is stored on the hard drive itself. The Contour 2 remote should not have any type of delay at all, especially the type of delay you are describing. I recommend making sure there are no loose or damaged connections in the home. This includes any splitters you may have as well. Please also change the batteries and reprogram the remote to the receiver. Here are instructions on pairing the remote:
www.urcsupport.com/.../
If the issue persists, please reach out to us at cox.help@cox.com, Facebook, or Twitter. Our next course of action will be to send out a service technician to the home. -Kevin M. Cox Support Forum Moderator