Forum Discussion

LiberatedLampre's avatar
LiberatedLampre
New Contributor
8 years ago

Upload speed only 2/3rds of what I should be receiving.

I had to call in to tech support last night to get my service sorted out. Turned out that Cox had the wrong modem information linked to my account so I wasn't provisioned for the proper speed level. ...
LiberatedLampre's avatar
LiberatedLampre
New Contributor
8 years ago

I'm using 24 downstream channels right now.

COX has a tech coming out to my house, but I'm hoping a Moderator can check the account to see if something can be done remotely so I can cancel that service call.