Forum Discussion

Survtech's avatar
Survtech
New Contributor
6 years ago

Getting loss of remote control functions and "RDK-03033" last few days

We have been experiencing occasional Contour box freeze-ups requiring a reboot since we received our box but recently, the problems have increased exponentially. Over the past few days, the freezups ...
RDK-03033
Karen_R's avatar
Karen_R
Former Moderator
6 years ago
Hello Tomb933,

We can schedule a tech to investigate the issue to determine if a moca filter needs to be added. To get started please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks


Karen
Cox Support Forum Moderator