3.1.1.1
My TV signal is frequently flaky. I get a message saying to switch channels, and try later, and call customer service and report code "3.1.1.1" or "3.1.1.2". When I call, the people that answer are...
Forum Discussion
Hi JimTav, I understand this is a frustrating situation, and we're sorry you're experiencing these ongoing issues. These error messages, along with pixelation, is typically an indication of a signal issue. Sending out a service technician to the home is generally the best course of action in these cases. Please feel free to email us at cox.help@cox.com for additional assistance. -Kevin M. Cox Support Forum Moderator
