Voice mail not sending to GMAIL
My transcripts from Cox Voice Mail are not being received, or more accurately seldom received and it can take 12 - 18 hours. Out of over 20 some tests, I got two in gmail and they were delayed by m...
Forum Discussion
Hi Diverjerry,
We are aware of an issue affecting any customer who has a readable voicemail set up to go to a GMAIL account. GMAIL has enabled attachment scanning and can hold on to a message indefinitely until its scanned. It is not something Cox has control over.
Maria L.
Cox Support Forum Moderator
We are aware of an issue affecting any customer who has a readable voicemail set up to go to a GMAIL account. GMAIL has enabled attachment scanning and can hold on to a message indefinitely until its scanned. It is not something Cox has control over.
Maria L.
Cox Support Forum Moderator
This is amazing.. I've had an open ticket for 2 months complaining about this with Cox management and have been called a liar about it happening, proved it was happening then told multiple times they are fixing it. Finally, after 2 months they claim they called my house and told me since the phone wasn't answered and they closed the ticket. How is this possible since I HAVE COX VOICEMAIL active. More lies. Now I had to open a new ticket to start all over. And for the record, I'm not having the wav file attached to my emails so the claim that it's GMAIL's issue scanning attachments is completely false.
