Forum Discussion
JonathanJ
Former Moderator
@ Monster2018
With Nomorobo enabled on a landline your phone will always ring once. There's no way to eliminate the first ring. The server needs that time to screen the call and determine if it should intercept the call or not.
Cox Moderator
With Nomorobo enabled on a landline your phone will always ring once. There's no way to eliminate the first ring. The server needs that time to screen the call and determine if it should intercept the call or not.
Cox Moderator
Monster2018
6 years agoNew Contributor II
Right but my problem is that it is also ringing my cell phone and it continue to ring repeatedly. So; it seems that norobo is not working. My settings say that the land line is setup for norobo by default but, unless i have the cell number listed as-well then norobo will not save my settings and remains turned OFF. Also when i do add my cell number both land & Cell phones continue to ring repeatedly, and not just once, until the call ends.
- MariaL6 years agoModeratorHi Monster2018,
Nomorobo is a third-party service available to Cox Voice customers, disconnecting robocaller and telemarketer calls made to a customer’s home phone number. I would recommend referring to the Nomorobo Helpdesk at www.nomorobo.zendesk.com for mobile support.
Maria L.
Cox Support Forum Moderator
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