Forum Discussion

Blackburn's avatar
Blackburn
New Contributor
6 years ago
Solved

Xbox one x upload

I have a Xbox one x and gigablast , it is directly wired in with all ports forward required by microsoft. When I do a speed test it's 900mbs down 2.5mbs up. I've tried the 400$ nighthawk router And t...
bad service
connection issues
Xbox one x
  • OpenBSD's avatar
    OpenBSD
    6 years ago

    It's not broken. The speed test Microsoft uses connects to XBOX live to run speed test to those servers. Since Cox is throttling download and upload speeds to specific gaming endpoint servers you will get poor gaming performance. This has been the cases since net neutrality was repealed in 2018.

    The other speed tests done through the browser isn't connecting to a gaming servers hence proper upload and download speeds.

Morgan1982's avatar
Morgan1982
Contributor II

Do a speed test using the browser on the xbx, the built is one is i think is broken.

OpenBSD's avatar
OpenBSD
Contributor II
6 years ago

It's not broken. The speed test Microsoft uses connects to XBOX live to run speed test to those servers. Since Cox is throttling download and upload speeds to specific gaming endpoint servers you will get poor gaming performance. This has been the cases since net neutrality was repealed in 2018.

The other speed tests done through the browser isn't connecting to a gaming servers hence proper upload and download speeds.

  • CarolLM's avatar
    CarolLM
    Former Moderator
    6 years ago
    At Cox, we are committed to providing an open Internet experience. We do not block, throttle, or otherwise interfere with customers’ desire to go where they want on the Internet including gaming sites. If you're having trouble with your gaming experience and a specific service please reach out to us on Facebook, Twitter or email at cox.help@cox.com and we'll be happy to assist you. -Thanks, Carol