Whats wrong with the speed?
I have Cox Internet Preferred 150M plan but have some problems with internet speed last few days. My zip code is 90274. I did everything I need to solve the problem but nothing happened. Today the sp...
Forum Discussion
Hi Brian. Thanks for your reply! I just checked all ends of cable (they are fine) but don't know how to bypass the splitters. Let me know my next algorithm. Also I should say - the upload speed is always permanent and fluctuate from 10.5M to 10.8M. Pings are from 11 to 18. May be this can help you!
If you had a splitter, it would be a small device that allows 1 cable line to be split into 2. You would just need to remove the splitter and connect a cable line directly from the cable outlet to the modem. Otherwise, we will actually need a technician out.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
I have two outside splitters (outside the house) and that's hard to handle them. It looks like I need some bypass device... May be cable connector etc.
- I wouldn't worry about those then, I was just talking about one inside of the house (if you had one). It sounds like a technician will need to investigate further. You can email us to setup a service call if you would like.
Brian
Cox Support Forum ModeratorThanks Brian. I have no inside splitters. Today download speed is 150-175M all the time. I really don't know what to do. It's strange for me...
