Terrible Packet Loss Spikes

Terrible packet loss spikes every 10-20 minutes 20-60%

Errors on Modem

Time	Priority	Code	Message
Sep 16 2019 12:48:56	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 16 2019 10:03:18	6-Notice	N/A	MDD Recovery following MDD Loss;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 16 2019 10:02:32	5-Warning	T202.0	Lost MDD Timeout;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 16 2019 10:02:32	5-Warning	N/A	DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 16 2019 10:01:12	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 16:44:37	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 16:44:37	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18	6-Notice	N/A	Cable Modem Reboot due to power reset ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 16:17:59	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 16:17:59	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18	6-Notice	N/A	Cable Modem Reboot due to power reset ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 04:50:06	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 04:50:06	3-Critical	R07.0	Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 04:48:46	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 13 2019 04:48:46	3-Critical	R07.0	Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 12 2019 06:45:20	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 12 2019 06:45:20	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 12 2019 06:45:15	3-Critical	T05.0	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 11 2019 02:10:28	6-Notice	I401.0	TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;
Sep 11 2019 02:10:28	5-Warning	Z00.0	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0;

Downstream

Bonding Channel Value

Channel ID

Frequency

849000000 Hz

831000000 Hz

837000000 Hz

843000000 Hz

855000000 Hz

861000000 Hz

867000000 Hz

873000000 Hz

Signal to Noise Ratio

35 dB

Downstream Modulation

QAM256

Power Level

The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

-10 dBmV

Upstream	Bonding Channel Value
Channel ID	3	4	2	1
Frequency	30400000 Hz	36800000 Hz	24000000 Hz	17600000 Hz
Ranging Service ID	1837	1837	1837	1837
Symbol Rate	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec	5.120 Msym/sec
Power Level	43 dBmV	43 dBmV	41 dBmV	39 dBmV
Upstream Modulation	[3] 16QAM [3] 64QAM	[3] 16QAM [3] 64QAM	[3] 16QAM [3] 64QAM	[3] 16QAM [3] 64QAM
Ranging Status	Success	Success	Success	Success

Signal Status (Codewords)	Bonding Channel Value
Channel ID	12	9	10	11	13	14	15	16
Total Unerrored Codewords	10981401229	11854123422	10583887115	11854106392	11854089241	11854095652	11854092332	11854093555
Total Correctable Codewords	103059	3707	132361	12557	1049	820	1023	651
Total Uncorrectable Codewords	180511	1386	438125	1395	1544	1500	1402	1551

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Terrible Packet Loss Spikes

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