Forum Discussion

ChandlerAZ85224's avatar
ChandlerAZ85224
New Contributor
3 years ago

Slow and Intermittent Internet in Pecos/Alma School

Model Name: SB6141
Vendor Name: ARRIS Group, Inc.

Tried multiple reboots and did not improve the issue.

Time Priority Code Message
Mar 12 2022 15:55:50 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 15:55:45 3-Critical R07.0 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 15:55:25 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 15:55:25 3-Critical R07.0 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 15:27:05 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:56:37 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:56:37 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:26 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18 6-Notice N/A Cable Modem Reboot due to power reset ;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:52:59 3-Critical R06.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:52:59 3-Critical R03.0 Ranging Request Retries exhausted;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:52:54 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:48:46 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:44:58 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:44:58 3-Critical R07.0 Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:44:56 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:40:25 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Mar 12 2022 13:40:25 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:29 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:a5:bf:0f:aa:44;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:18 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=d0:39:b3:f8:6c:8f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

Speed test showing download at 80MBPS when I should be getting 150MBPS

No RepliesBe the first to reply