Yes, this is real, yes I just contacted Cox about it for the thousandth time. Packet loss to Amazon Web Services servers is just absolutely brutal for me in the Phoenix area. I forwarded your Reddit post to them and sent my own PingPlotter tracert of the packet loss, there had better be some serious steps taken by COX soon.
BooPacketLoss,
I'm in the same boat but with all upload streaming services. A year ago everything was fine, sometime in the past few months I've experienced a baseline 2%-10% or higher packet loss while streaming to twitch, mixer, YouTube. You name it, I drop packets. Tried streaming through Streamlabs OBS, OBS studio, Xsplit. Tried my computer, tried my laptop, tried moving across the country. Replaced my 200 dollar modem and router with new 200 dollar gigabit certified modems and routers. Replaced cabling. Had techs come out. Talked to tech support.
I build networks (RF/data) for my career full time and have gone to great lengths to ensure it wasn't something on my side. All my equipment is very high end and I've conducted so many tests at this point I'm not sure what to do anymore. It's gotten so frustrating that I'd almost switch to another provider who gives a reliable upload and horrible sub 100 download just to get back to business. Let me know if you get any traction because my wheels are still spinning.
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