Replace Modem Scam
I received notification that I could upgrade my outdated modem at no additional cost. But when I tried to do so, it showed a cost of $5 per month. What a SCAM. Spectrum never charges to swap out old...
Forum Discussion
@Dogmom
It's possible your account could already have a promotion on it and not allow you to get the offer sent out. If you have an old modem the system automatically sends them out. I suggest calling 888-438-6673 between the hours of 8 AM - 8 PM Monday through Friday, or 9 AM - 6 PM on Saturdays to see what offers are available to you.
Jonathan J
Cox Moderator
It's possible your account could already have a promotion on it and not allow you to get the offer sent out. If you have an old modem the system automatically sends them out. I suggest calling 888-438-6673 between the hours of 8 AM - 8 PM Monday through Friday, or 9 AM - 6 PM on Saturdays to see what offers are available to you.
Jonathan J
Cox Moderator
