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JimR75's avatar
JimR75
New Contributor II
17 days ago
Solved

With Yahoo all Cox email accounts show only owners name

Wife is the owner of our cox account. When I create an email with Yahoo, her name shows up as the sender, not mine. Cox CSR says there is no fix for this to show my name as sender. Others experiencin...
  • JimR75's avatar
    JimR75
    15 days ago

    Solved the problem. Sign into Yahoo Mail, click on the gear > more settings  > mailboxes > account that you want to edit in mailbox list  > change to your name > Save

DannyS's avatar
DannyS
Moderator
16 days ago

Hello JimR75, this may be an issue during the initial set up when accepting terms and conditions upon the transfer to Yahoo's server.  Once an email was staged for transfer.  We would no longer have access to it for assistance.  You can reach out to Yahoo at help.yahoo.com or by calling Yahoo Support at 1-866-562-7250.  They may be able to help with making these types of corrections on the account.