Forum Discussion
Allan
Moderator
Hello Oldezio. You are most welcome. Please let us know if you continue to experience issues with the service. -Allan, Cox Support Forums Moderator
oldezio
6 years agoNew Contributor
Well tech worked on the tap Friday and Saturday. Seemed ok for a couple days, but the same fault appeared this evening. The phone tech could confirm something was wrong but was not able to pinpoint anything. Another tech is coming in tomorrow morning. We'll see what this tech finds.
- ChrisL6 years agoFormer Moderator@Oldezio
Looking at the modem from this end it does still appear to be reporting poor levels on some channels again. We may need to see about having a technician come back out to take another look. Email us at cox.help@cox.com for further assistance getting this setup.
-Chris
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